Privacy
Your data stays your data. We’re privacy‑first by design.
Our Privacy Promise
We never sell, share, or train on your content. No human review. Files are viewable only by you and can be deleted anytime from your dashboard.
Data Retention
- Free & Pro: Files are retained up to 30 days for convenience. You can permanently delete any file at any time.
- Advanced: Retained up to 60 days for extended workflows. You have full control to delete sooner.
- Immediate deletion: When you delete, we remove the file from primary storage; background cleanup processes ensure associated artifacts are purged on schedule.
Storage, Encryption, and Deletion Controls
- Encryption in transit and at rest: TLS in transit; strong encryption at rest.
- Access control: Files are scoped to your account. No employee access by default; no human review.
- User‑initiated deletion: Delete files and transcripts any time from your dashboard; exports and derivatives are removed as part of the process.
Compliance
We operate with privacy best practices and clear data controls.
GDPR Ready
Data subject rights honored
SOC 2 (in progress)
Security controls maturing
Questions about privacy? Email privacy@soundscribe.app.